**TECHNICAL SUPPORT \- PARTNERS** **Responsibilities:** Provide technical support to MultiOne partners via chat, email, voice or video calls. Identify requests, analyze situations, and provide clear and efficient guidance. Perform problem diagnosis and resolution, following up on each support case until its conclusion. Collaborate with internal teams for adjustments, improvements, and implementation of solutions. Ensure a satisfactory support experience aligned with partners’ needs. **Requirements:** Professionals with diversified experience and professional maturity are preferred. We value strong communication skills, autonomy, and the ability to solve problems clearly and objectively. Prior technical support experience is not required — we seek articulate individuals with strong learning capacity and affinity for customer service and technology. **Salary:** BRL 1,550.00 **Benefits:** Possibility of transferring to another department later: YES; Working hours: Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM; On-site work: YES; Benefits: Meal voucher: BRL 34.00 (per day) \+ Transport voucher; System training; Opportunity to work in other departments; Pharmacy benefits plan (available after 3 months); Health incentives: free online consultations with psychologists, nutritionists, and general practitioners \+ Discounts via TOTALPASS. CLT position. 100% ON-SITE POSITION — CAMPINAS/SP. Job type: Full-time CLT Compensation: Starting from BRL 1,550.00 per month Benefits: * Food allowance * Meal voucher * Transport voucher