Description
Job Summary:
We are seeking a Sales Receptionist to welcome customers, manage customer flow, and support the sales team, contributing to an enhanced customer experience and the sales process.
Key Highlights:
1. Friendly and excellent customer service to dealership customers.
2. Support for the sales team and the sales process.
3. Organization of the reception area and showroom.
Job Opening: Sales Receptionist Job Description:
We are looking for a Sales Receptionist to join our team. The ideal candidate will be responsible for providing the first point of contact for dealership customers, ensuring a friendly, efficient, and excellent reception experience. This role supports the sales team directly, contributing to both customer experience and the sales process.
Responsibilities:
* Greet customers in person, identify their needs, and direct them to the appropriate sales consultant;
* Monitor customer entry flow into the store (showroom);
* Provide telephone and digital channel support (WhatsApp, e\-mail, etc.);
* Maintain organization and cleanliness of the reception area and showroom;
* Register customer information in the system;
* Support the sales team with basic information about vehicles, promotions, and commercial terms;
* Assist with dealership commercial initiatives and promotional events.
Requirements:
* Completed high school education (a college degree is preferred);
* Prior experience in customer service and sales.
* Strong communication and interpersonal skills.
* Ability to work effectively in a team environment.
* Basic computer literacy.
* Availability for flexible working hours.