Operational Unit Manager (Southern Minas Gerais)

Description

Job Summary: A professional to lead and develop teams, ensure service standardization and quality, coordinate operations, and guarantee customer satisfaction. Key Highlights: 1. Lead and develop a high-performance team 2. Ensure service quality and standardization 3. Focus on customer satisfaction *Want to join a company recognized for its excellence and commitment to people's well-being? Then Essencial Nutrição is the perfect place for you!* We are seeking a professional for the position of **Operational Unit Manager** in **Ouro Fino \- SP**. If you wish to join a dynamic and innovative team, this opportunity is for you! ### **Your Responsibilities:** * **People Management:** + Lead and develop a high-performance team, fostering a collaborative and motivating work environment. + Conduct recruitment, selection, training, and development processes. + Monitor team performance and provide feedback. * **Quality Assurance:** + Ensure service standardization and compliance with company policies and procedures. + Implement and monitor quality and food safety management systems. + Promote continuous process improvement. * **Operations:** + Plan, coordinate, and control unit operational activities, ensuring efficiency and optimal resource utilization. + Manage inventory, place purchase orders, and control costs. + Monitor unit performance indicators. * **Customer Service:** + Ensure satisfaction of internal and external customers through personalized, high-quality service. + Resolve issues and complaints, always seeking the best solution. **Requirements:** * Bachelor's degree in Nutrition or Gastronomy; * Active registration with the Regional Council of Nutritionists (CRN); * Solid experience in team and process management; * Knowledge of Tekinsa is desirable; **Some Required Personal Skills:** * **Leadership:** Ability to inspire, motivate, and develop teams, as well as make strategic decisions. * **Communication:** Ability to communicate clearly and effectively with all stakeholders, building relationships and resolving conflicts. * **Interpersonal Skills:** Ability to build and maintain positive relationships, collaborate within teams, and demonstrate empathy. * **Results Orientation:** Focus on achieving goals, optimizing processes, and ensuring customer satisfaction. * **Adaptability:** Ability to adapt to change and challenges, seeking innovative solutions. **Benefits:** Meal allowance; ️ On-site meals; Health insurance; Dental insurance; Childcare assistance; SESC membership; Psychological support shift; Nutritional counseling; Short Friday; Birthday Day Off. Explore Essencial Nutrição’s world on our website: https://lnkd.in/dxEVDc6p **Essencial Nutrição – If it matters to you, it’s essential to us!**