Help Desk Analyst

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Opening: Help Desk Analyst Description: We are seeking a Help Desk Analyst to join our technical support team. The professional will be responsible for providing user support, resolving technical issues, and ensuring the proper functioning of systems. Responsibilities: * Respond to technical support requests via phone, e\-mail, or in person. * Identify and resolve issues related to hardware, software, and networks. * Log and track support tickets in the help desk system. * Perform preventive maintenance on equipment. * Document procedures and solutions for future reference. Requirements: * Prior experience in technical support. * Knowledge of Windows operating systems and Office suite. * Strong communication and interpersonal skills. * Ability to efficiently troubleshoot and resolve problems. * IT certifications will be considered a plus.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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