Technical Assistant

Description

Job Summary: Remote customer support, failure analysis, preparation of technical reports, and problem resolution for automation systems. Key Highlights: 1. Remote customer support and equipment failure analysis 2. Use of automation, electrical, and mechanical systems 3. Problem resolution and improvement suggestions We currently have openings for a **Technical Assistant** in the Automation field. Join our team! **Requirements:** * Availability for a 12x36 shift schedule; * Technical or higher education degree in Electromechanics, Automation, or related fields; * Proficiency in Microsoft Office Suite; * Basic knowledge of high-level programming, data networking, and PLC programming, preferably Siemens and Rockwell. **Responsibilities:** * Provide remote support to customers for equipment and software supplied by Águia Sistemas; * Monitor and analyze failure logs; * Prepare technical reports and documentation procedures; * Use of automation, electrical, and mechanical systems; * Problem resolution and improvement suggestions. **Benefits:** Meal allowance, Profit Sharing Program (PPR) twice per year, health insurance (co-payment), life insurance, pharmacy benefits after probation period, chartered transportation, on-site cafeteria, and Gympass. **Work Location:** Ponta Grossa\-PR. Minimum Education Level: Technical Course