* Provide support and maintenance for servers and data centers, plan capacity, and develop improvement projects for corporate services; * Create users and manage groups to grant access privileges; * Install, configure, and maintain computers and printers; * Install and configure Microsoft Office and other software; * Install and configure Windows and Linux operating systems on computers; * Perform necessary technical support to ensure proper equipment operation, including replacement, configuration, and installation of modules, parts, and components; * Provide telephone and remote support for microcomputer systems and corporate applications; * Create and maintain procedures related to processes, systems, and hardware in workstations; * Perform other related tasks as requested by management. * Bachelor's degree in Computer Science, Information Systems, or related fields; * Knowledge of Microsoft Windows Server and Active Directory; * Networking knowledge: LAN, WAN, and VPN; * CNH category B. Minimum Education: Bachelor's Degree