Funeral Agent I

Description

Job Summary: Customer service, administrative support, and document organization, contributing to our mission of inspiring care at all times. Key Highlights: 1. Serve customers and provide information about products and services. 2. Provide support in HR, administration, finance, and logistics. 3. Organize documents and files. WE WANT YOU ON OUR TEAM! We are proud to say that we are a team of over 3,000 employees working synergistically across more than 150 cities, and that we are the driving force behind the Group’s development and evolution. To fulfill our mission, we need people who take genuine pleasure in serving others, who inspire and transform. Here at our company, our mission is to inspire care at all times—this means respecting and promoting diversity and inclusion across all positions. JOIN GROUP ZELO! Please note that all our job openings are open to persons with disabilities (PcD). YOUR RESPONSIBILITIES: * Serve customers by providing information about products and services. Identify the nature of requests from internal and/or external customers and assist them as needed. * Forward bureaucratic matters, verify documentation required for service execution, refer customers to the Institute of Forensic Medicine (IML), collect payment forms, and perform other tasks necessary to complete service delivery and transfer to the wake facility. * Complete forms and record information in the system. * Provide support services related to human resources, administration, finance, and logistics. * Assist management with routine administrative tasks. Organize various departmental documents and files, classifying them according to pre-established criteria and archiving them per departmental procedures. * Ensure proper use of office supplies, identify replenishment needs, and request purchases from the responsible person based on identified needs. * Assess material requirements and report them to the local manager. REQUIREMENTS: * Currently pursuing high school education * Experience in customer service DESIRED: * Completed high school education DOES THIS POSITION MATCH YOUR PROFILE? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Minimum Educational Requirement: Elementary School (1st level) Details provided during interview