IT Support Technician Position is also open to People with Disabilities (PCD). Handle requests through ITSM software in alignment with management, view, analyze and execute necessary procedures for resolving incidents and requests on-site. Responsibilities: Respond to user support tickets related to computer networks, including assembly, repairs, and configuration of equipment as well as hardware, software and network point usage. Train users on available applications. Perform equipment maintenance and upkeep. Register network access and usage based on the IT user inclusion form. Install software upgrades according to the IT user inclusion form. Carry out adaptations and modifications to improve equipment performance. **Valid driver's license (Category B).** Technical education in the field is desirable. Vehicle required. Job type: Full-time, Intermittent (freelance) Pay: R$1\.900,00 \- R$2\.200,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Childcare assistance * Commercial partnerships and discounts * Life insurance * Food voucher * Meal voucher * Transportation voucher Screening question(s): * Do you have a valid driver's license?