We are allies of the physician throughout their entire journey and seek individuals who identify with our purpose, values, and culture to join our team. Let's together transform healthcare with those who have medicine as their vocation! This is an open position within the **Graduation** area, more specifically at **Faculdade de Ciências Médicas de Garanhuns**, to work **in person in the city of Garanhuns/PE**. The **Faculdade de Ciências Médicas de Garanhuns. We are Afya Faculdade de Ciências Médicas de Garanhuns and we have an unwavering commitment to top-tier education, training physicians engaged with society. We count on a multidisciplinary team of qualified faculty active in the market, advanced technological resources, and methodologies that place students at the center of their own learning, providing enriching experiences for students in line with the demands of modern medicine.** **Learn more at:**Afya Garanhuns \| About Us By taking on the role of **Information Technology Assistant** at Afya, your main objective will be to perform equipment maintenance and assist users with matters related to the institution's IT department—from computers to network devices—in order to maintain proper functioning across all departments requiring these services. You will work in the **IT** area under the Administrative Finance coordination and will be part of a multidisciplinary team, interacting daily with people from different teams. **All our opportunities are open to people with disabilities (PcD) and INSS rehabilitation beneficiaries.** ----------------------------------------------------------------------------------------------------- **Responsibilities and duties** **HOW YOU WILL TRANSFORM HEALTHCARE THROUGH EDUCATION ON A DAILY BASIS:** ---------------------------------------------------------------- * Perform installation and maintenance of computer equipment such as notebooks, computers, printers, and network devices; * Carry out preventive and corrective maintenance in computer labs to ensure full functionality; * Install, configure, and maintain institutional software such as Windows, Office Suite, and antivirus programs, ensuring license validity; * Provide technical support to staff, guiding them in resolving hardware, software, and connectivity issues; * Install and maintain data and voice network cabling, including telephone extension installations; * Register users and grant network access according to internal procedures; * Prepare technical documentation regarding activities and interventions carried out in the IT area; * Produce reports and monitor indicators (KPIs) to support management and process improvement; * Execute digital security procedures such as antivirus updates and spam control; * Comply with internal policies and legal requirements, participating in training sessions and reporting any deviations. **Requirements and qualifications** **WHAT WE LOOK FOR (but we don't expect a single person to meet all requirements):** ----------------------------------------------------------------------------------------- * Completed bachelor’s degree in Information Technology, Systems Analysis and Development, Software Engineering, Computer Science, or related fields; * Experience with preventive and corrective maintenance of computer equipment, peripherals, and network infrastructure; * Experience providing technical support to users, focused on problem resolution and serving the academic community; * Knowledge of installation, configuration, and administration of operating systems (Windows and Linux), networks (LAN/WAN/Wi\-Fi), and telephony systems (analog and digital); * Familiarity with good IT governance practices (COBIT and ITIL), as well as creating and organizing technical documentation. **Additional information** **PEOPLE ARE OUR GREATEST ASSET, which is why we offer benefits and partnerships for our team.** --------------------------------------------------------------------------------------------- **Check out the main ones below:** **For everyday life:** * Meal allowance / food voucher; * Flexible schedules and allocations (for Remote positions); * Transportation allowance (for Hybrid or In-Person positions); **Enhanced compensation:** * Multibenefits: Flexible benefit via Flash Card to use as you prefer. **Family, Health and Well-being:** * Gympass / Wellhub; * Psicologia Viva (online platform for consultations with psychologists and nutritionists); * Health and Dental Insurance; * Life Insurance; * Extended parental leave (up to 6 months for mothers and 20 days for fathers); * Rede D'Ór: support and important health information for mother and baby through a network of accredited nurses; * Partnership with the SESC in your region (varied programming in education, health, culture, leisure, and assistance); * Birthday Day Off (one day off to take on your birthday or during your birthday month). **Development and Learning:** * Platform with various courses to enhance your knowledge (UCA); * Language Academy (AIA); * Leadership development program; * Mentoring for Women at Afya (MMA); * Discount on undergraduate and postgraduate courses at Afya educational units. **Advantage for Medical Faculty:** * Premium subscription to Afya iClinic and Afya Whitebook **THE LARGEST HUB OF EDUCATION AND TECHNOLOGIES FOR MEDICAL PRACTICE IN BRAZIL.** The Afya brand was born in 2019, but our story began much earlier. We emerged from the merger between NRE Educacional, the largest group of medical schools in the country, founded in 1999, and MEDCEL, a brand specializing in preparatory courses for medical residency exams. With our accelerated growth, we have acquired new educational units in recent years—already more than 30 spread across Brazil—and over 10 startups offering digital solutions for medical practice—Afya Whitebook, Afya iClinic, Afya Papers, Glic, and Cliquefarma are some brands in our portfolio. Visit afya.com.br to learn more about our history and all the solutions we offer. Afya has been a publicly traded company since 2019, with shares listed on the Nasdaq stock exchange in the United States. In 2023, we made our shares available on the Brazilian stock exchange, B3\. Learn more about this at ir.afya.com.br. **Our purpose is to transform healthcare together with those who have medicine as their vocation.** For this, we rely on a team of 10,000 curious, collaborative, committed, adaptable, and results-driven individuals. People from every corner of Brazil, with different accents, yet speaking the same language, united by the same purpose. If you identify with the Afya way of being, **come with us to transform healthcare through education and technology**. \#VemSerAfya