Customer Experience (CX) Assistant

Description

Job Summary: We are looking for a Customer Experience Assistant passionate about serving people, resolving situations with empathy, and transforming challenges into positive experiences—with a strong focus on customer satisfaction. Key Highlights: 1. Focus on memorable experiences and humanized service 2. Opportunity to grow professionally in a purpose-driven company 3. Work with excellence, organization, and full focus on the customer **ARE YOU PASSIONATE ABOUT INCREDIBLE EXPERIENCES AND WANT TO JOIN OUR TEAM?** ? The **Carneiros Temporada** is a company specializing in **short-term vacation rentals at the most idyllic beaches along the southern coast of Pernambuco**, such as Praia dos Carneiros, Porto de Galinhas, and Tamandaré. Our purpose is to deliver **memorable experiences**, offering humanized service, comprehensive guest support, and meticulous property management for owners. We operate with excellence, organization, and total focus on customer satisfaction. ✨ **We’re growing—and we want you on our team!** ✨ ?‍? **POSITION: Customer Experience (CX) Assistant** ? **Work Model: 100% Remote** ? **Employment Type: Shift-based** **Note: Morning/afternoon availability is essential.** If you love serving people, resolving situations with empathy, and turning challenges into positive experiences, this opportunity is for you! ? **We’re looking for someone who:** ✔️ Has excellent verbal and written communication skills ✔️ Is organized and capable of managing multiple tasks ✔️ Demonstrates empathy, patience, and courtesy ✔️ Is proactive and solution-oriented ✔️ Is comfortable with technology and digital customer service ✔️ Enjoys working with goals and accountability ? We seek a committed individual who understands that every interaction is an opportunity to delight and retain customers. If you want to grow professionally in a company that values its customers and operates with purpose, **this role could be yours!** ? Register now and join Carneiros Temporada!