Receptionist

Description

Job Summary: Professional to provide customer service, perform check-in/out procedures, manage reservations, and mediate information between hotel departments. Key Highlights: 1. Active and professional guest service 2. Management of check-ins, check-outs, and reservations 3. Effective communication and information organization Prerequisites for the Role: * Proficiency in Word and Excel * Active communication skills * Completed high school education * Organizational skills * Professional attitude and demeanor * Appropriate conduct during customer interactions * Responsible * Punctual * Experience in reception, sales, or front desk roles (minimum 6 months) Responsibilities of a Hotel Receptionist: * Perform check\-in and check\-out * Answer guest inquiries * Provide important accommodation information * Register guests * Finalize reservations * Process cancellations * Request feedback * Respond to e\-mails * Control access to specific rooms * Take and relay messages * Answer telephone calls * Maintain the reception area * Serve as the information liaison between hotel departments Remote work: * No Employment Type: Permanent CLT Compensation: R$1\.800,00 \- R$2\.000,00 per month Benefits: * Fuel allowance * Basic food basket * Meal voucher Selection Question(s): * Do you reside in Capivari \- interior of São Paulo? Education: * Completed high school (Preferred) Experience: * Customer reception (Mandatory) Language: * English (Preferred) Work Location: On-site