FACILITIES ANALYST (Condominium Management)

Description

Job Summary: The Senior Administrative Condominium Analyst will be responsible for the administrative management of condominiums, ensuring service quality and compliance with regulations. Key Highlights: 1. Administrative management of condominiums and suppliers. 2. Monitoring of service performance and quality. 3. Interface with public agencies and customer relationship. **Job Description:** ---------------------- The Senior Administrative Condominium Analyst will be responsible for the administrative management of condominiums, acting as the liaison with property management companies, suppliers, public agencies, and customers, ensuring service quality, contract compliance, safety standards, and adherence to company policies and procedures. Main Responsibilities: Condominium Management Company Oversight Research, evaluate, and hire qualified condominium management companies; Oversee the implementation process of management companies in developments; Monitor the performance and quality of services provided; Conduct periodic alignment and evaluation meetings; Manage contracts and service renewals. Facilities Management Identify and hire specialized facilities service providers for condominiums; Hire and oversee services such as convenience stores, laundries, and other convenience services; Supervise the quality of contracted services; Negotiate contracts and commercial terms with suppliers; Ensure compliance with SLAs (Service Level Agreements); Develop and maintain a network of qualified suppliers. Monitoring and Inspections Conduct periodic inspections of common areas in condominiums; Identify and report preventive and corrective maintenance needs; Track execution of repairs and improvements; Ensure compliance with quality and safety standards; Prepare technical monitoring reports. Interface with Public Agencies Represent the company before municipal, state, and federal agencies; Follow up on approval and licensing processes; Resolve documentary and technical pending issues; Maintain institutional relationships with public entities; Monitor changes in relevant legislation. Customer Relationship Management Respond to demands and requests from condominium residents; Mediate conflicts and condominium-related issues; Provide guidance on procedures and regulations; Participate in condominium assemblies and meetings when necessary. **Essential Requirements:** ------------------------------ Completed undergraduate degree; Solid experience in condominium administration, facilities management, or related fields; Experience managing contracts, suppliers, and SLAs; Knowledge of administrative and regulatory routines; Strong communication, negotiation, and professional demeanor; Willingness to travel; Valid Brazilian National Driver's License. **Desirable Requirements:** -------------------------- Experience in the real estate or civil construction sectors; Knowledge of condominium legislation; Experience interfacing with public agencies; Analytical mindset and focus on continuous improvement. **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Medical and Dental Insurance. Transportation Allowance Life Insurance Meal Allowance GymPass Others **Work Location:** ---------------------- BRZ EMPREENDIMENTOS E CONSTRUCOES S.A