Relationship Assistant

Description

Job Summary: Customer service across multiple channels, organization of meetings, and administrative routines. Key Highlights: 1. Customer service for building managers and residents 2. Organization of meetings and documentation 3. Administrative routine support **JOB – RELATIONSHIP ASSISTANT** **Company:** Zelo Condomínios **Location:** Rua Ferreira Penteado, 1121 – Cambuí, Campinas/SP **Salary:** R$ 2\.500,00 ### **Benefits:** * Transportation Allowance (no payroll deduction – based on commute distance) * Meal/Meal Flexibility Allowance: R$ 31.00 per day * Fuel Allowance (based on commute distance) * Medical Assistance * Dental Assistance * Pharmacy Network * Life Insurance * Birthday Day Off * TotalPass (gyms) * SESC Network * Payroll-Deductible Loan * Health and Well-being Program * Pet Allowance * Breakfast **Working Hours:** Monday to Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM ### **Responsibilities:** * Customer service (in-person, phone, email, and WhatsApp) * Issuance of notices, notifications, and condominium documents * Customer service for building managers, board members, and residents * Organization of meetings, minutes, and documentation * Management of bylaws and regulations * Tracking of requests in the system * Administrative routine support ### **Requirements:** ✔ Completed High School (technical education is a plus) ✔ Experience in customer service ✔ Proficiency in Microsoft Office suite ### **Competencies:** * Strong communication and empathy * Organization and time management * Proactivity and commitment * Teamwork * Flexibility and adaptability Minimum Education Level: Bachelor's Degree