




Job Summary: The professional will be responsible for analyzing and classifying technical tickets, validating evidence, executing tests, documenting results, and tracking requests with the development team. Key Highlights: 1. Analyze and classify technical tickets, identifying bugs and requests. 2. Execute tests to reproduce issues and document results. 3. Track requests with the development team, ensuring deadlines. **Read carefully** **To PARTICIPATE in the Selection Process, it is MANDATORY to COMPLETE our FORM: https://multione.digital/vagas** **Responsibilities:** The professional will be responsible for analyzing and classifying technical tickets, identifying whether they relate to bugs, suggestions, or requirements concerning APIs and integrations. They must also validate evidence, execute tests to reproduce issues, clearly document test results, and create test scenarios—including positive and alternative paths. Additionally, they will track requests with the development team, ensuring delivery deadlines and quality, as well as recording evidence and validating integrations and technical requirements. **Requirements:** We seek a candidate with logical reasoning, an analytical mindset, strong communication skills, and organizational ability. Basic programming knowledge and understanding of web fundamentals—such as HTTP/HTTPS, request methods, response status codes, and headers—are essential. Interest in functional testing and software quality is also required. **What we offer:** Meal Allowance: BRL 34.00 per day; Transportation Allowance; Comprehensive system training; Real opportunities for growth and cross-departmental involvement; Pharmacy Benefit Plan (available after 3 months); Physical and mental wellness programs, including free online consultations with psychologists, nutritionists, and general practitioners; TotalPass, allowing plan sharing with friends and family. 100% On-site position – Campinas/SP \| CLT employment regime; Business hours from Monday to Thursday, 8:00 AM to 6:00 PM, and Friday, 8:00 AM to 5:00 PM. Job Type: Full-time CLT Compensation: Starting from BRL 1\.804,00 per month Benefits: * Commercial agreements and discounts * Meal allowance * Food voucher * Transportation allowance Work Location: On-site


