Have you ever imagined working in a laboratory with one of the largest ISO 17025 accredited scopes in the world, where your human potential and technical and analytical skills can be fully developed? For over 38 years operating in the national and international market in physicochemical and microbiological analyses for quality control, CQA Laboratórios impacts millions of people, offering analytical services through more than 35,000 different types of tests in areas such as Food, Pharmaceuticals, Cosmetics, Chemical Products, Environment, Sanitizers, Fertilizers, Veterinary Products, Raw Materials, Waste, Soils, among other matrices. ***We are looking for someone who identifies with our values, with strong ethical and professional engagement***, aligning personal growth with our mission of promoting health, preserving life and the environment, working on projects that directly impact society, quality of life, and building a paradigm of sustainable economic progress and growth. Does being part of this project inspire you? Then join our selection process! **Responsibilities and duties** * Level 1 support for Windows users on desktops and company systems (applications and hardware), registering, tracking and resolving tickets within the SLA defined for each incident. * Windows Network administration and its infrastructure (Active Directory, DNS, DHCP, DFSR, backups, restores, cabling, switches, equipment maintenance, etc.) * Proposing and implementing new IT infrastructure functionalities (deployment of new features/roles, configuration changes, etc.) **Requirements and qualifications** * Minimum education: Technical or Bachelor’s degree in Data Processing, Systems Analysis, Computer Science, Computer Engineering or related field; * Microsoft and/or LPI certification; * Practical experience and knowledge in: Windows Server 2003/2008/2012/2016/2019, client OS (Windows, Linux); * English for reading; **Additional information** * Flexible meal/food allowance; * Transportation allowance; * Gympass; * Medical and dental plan with co-payment after probation period; * Pharmacy discount; * Life insurance at no cost to the employee; * Vaccination program; * Partnership with SESC and SENAC; * Food safety and nutritional support program; * Market-competitive remuneration; * Dynamic and collaborative work environment; Opportunity to work in a solid company, with possibilities for learning, career development and professional growth. * We invite you to become part of a dynamic and talented team where you can develop your skills and grow professionally. At our company, we value teamwork, innovation, and commitment to excellence. If you're seeking a stimulating work environment with opportunities for continuous learning and challenging projects, come join our team!