### **100% Remote Position** **Here, we connect the world** -------------------------------- Sensedia is a market leader in APIs, offering integration solutions and consulting services to major enterprises in Brazil and worldwide across various industries. In addition to its API Management platform, its portfolio includes Sensedia Integrations, Service Mesh, API Adaptive Governance, Events Hub, Open Banking & Finance, and strategic Professional Services teams. Working here means being part of a plural, relaxed, and innovative culture. It’s for those who dare to go beyond, think outside the box, and act boldly. We prefer to ask for forgiveness rather than permission—and we’re always ready to transform and reinvent ourselves. Our people are extraordinary, and you can be part of it all. We commit to ensuring a welcoming and respectful workplace. Learn more on our website: https://br.sensedia.com/sensedia\-careers ### **What is the role's mission?** Ensure the best possible customer experience by delivering agile and efficient support. Resolve technical challenges with excellence, guaranteeing service stability and availability, while promoting continuous improvements through best practices and technological innovations. ### **What will your day\-to\-day activities be?** * Monitoring cloud infrastructure * Customer support * Analysis of problems and failures * Monitoring cloud infrastructure Guarantee solution uptime * ### **What are the mandatory requirements for this role?** * Completed undergraduate degree in Technology (preferred). * Experience in customer support. * Experience in monitoring and/or observability (Prometheus, New Relic, Zabbix). * Hands\-on experience administering public cloud platforms (AWS, GCP, OCI). * Knowledge of containers and orchestration (Kubernetes, Docker, Containerd, OpenShift). * Familiarity with DevOps practices and tools (Terraform, Terragrunt, Helm, Chef, Ansible, Jenkins) ### **What are the desirable qualifications for this role?** * Knowledge of RESTful APIs * Spanish fluency * Knowledge of SQL and NoSQL databases. ### **Here’s what you’ll find:** * Meal Allowance / Food Allowance (Flash Benefits Card), Health Insurance, Dental Insurance, Life Insurance, Profit\-Sharing Program (PPR), TotalPass, Childcare Assistance, Well\-Being Program (focused on physical and mental health), Corporate University (our \#SensediaAcademy) with diverse learning paths; Cultural and educational partners offering special discounts; As a citizen company, we provide extended maternity and paternity leave. * We embrace **\#WorkWhereYouBelong**, our flexible work value proposition—designed to strengthen our Sensediers’ sense of belonging. Work where you belong, because physical barriers are smaller, and the feeling is that there is only one Sensedia, no matter where you work. **This opportunity is also open to persons with disabilities (PCD)! ;)** Are your experiences aligned? Apply now and meet Brazil’s top API reference! We want you on our team!! * To foster increasingly diverse teams and plural workplaces, our mission is to *map* the various audiences we reach with this initiative! Therefore, we’ll ask a few questions related to diversity\*, okay? \=) ##### ***\*Personal and sensitive personal data collected will be processed in accordance with the General Data Protection Law (LGPD) — Law No. 13,709/2018***
João Silva
Indeed · HR
João Silva
Indeed · HR
