Job Summary: Work in post-construction technical assistance, ensuring construction quality, compliance with technical standards, and customer satisfaction. Key Highlights: 1. Support technical inspections and define corrective solutions 2. Supervise the technical team and repair service providers 3. Identify recurring failures and propose process improvements **None:** About the Job ? ️ WHO WE ARE? Nice to meet you — we are Grupo ADN! We were founded with the mission of democratizing access to quality housing, without imagining how much we would grow — or how many lives we would transform along the way. ? Today, we rank among the top 100 construction companies in Brazil, according to the INTEC Ranking, and we are proud to hold the “Great Place to Work” certification! **?Where Grupo ADN operates, we leave more than just buildings:** we promote sports, carry out social initiatives, pursue sustainability, and fulfill dreams. Our purpose goes beyond construction — we transform people’s futures by generating opportunities and improving quality of life. ? OUR ESSENCE We seek individuals aligned with our purpose of transforming lives and fulfilling dreams, who enjoy walking alongside us in the same direction! At Grupo ADN, we believe great results stem from strong values. Therefore, we look for people who: ✨ Are transparent and authentic, demonstrating honesty and clarity in all relationships. ?Work united and engaged, because here no one works alone. ? Always strive for excellence, with the desire to improve every single day. ? Take responsibility and care for people, processes, and the surrounding environment. ? Are resilient and bold, ready to innovate and overcome challenges. ? Create value in every delivery and act with a customer focus, as if serving themselves. Want to be part of this? Visit our careers website and apply. Together, let’s build many stories! ? JOB CHALLENGE Work in post-construction technical assistance, ensuring construction quality, compliance with technical standards, and customer satisfaction. Responsible for diagnosing non-conformities, supervising repairs, and improving construction processes. ? TO BUILD WITH US, YOU MUST HAVE... * Completed Bachelor’s degree in Civil Engineering. * Availability to work onsite in Hortolândia \- SP ? IT WOULD BE EVEN MORE AMAZING IF YOU ALSO HAVE... * Knowledge of technical standards and regulations applicable to civil construction, diagnosis of pathological manifestations, and construction systems; * Technical knowledge of Office Suite, Power BI, ERP systems (Mega, CRM, MOBUSS or similar); * Prior experience in Technical Assistance and Post-Construction areas; ? YOUR ROLE IN BUILDING OUR DREAMS * Support technical inspections of residential units and common areas to identify construction defects and define optimal corrective solutions. * Supervise the activities of the technical team and service providers responsible for repairs in delivered units. Monitor the technical service request workflow, ensuring prioritization and timely resolution according to company standards and warranty regulations. * Identify recurring construction defects and propose adjustments to engineering and quality processes to minimize rework and improve production efficiency. * Monitor key performance indicators (KPIs) for technical assistance, such as: average response time, average issue resolution time, problem recurrence rate, customer satisfaction index (NPS), average cost per service request, and total technical assistance budget. ✨ BENEFITS THAT MAKE A DIFFERENCE AT GRUPO ADN ✨ ? Health first! Dental Plan ?, optional Health Plan ? with affordable contributions, and Pharmacy Benefit ? to take care of you with attention and quality. ?️ Life Insurance, because your safety is our priority. ?️ ️ Wellhub (formerly Gympass) — your passport to wellness! With Wellhub, you gain access to thousands of gyms, studios, and diverse physical activities, exactly the way you like them. ? Partnership with SESI and SESC — We issue membership cards for you and your dependents to enjoy all benefits and activities offered by these institutions. ? Maternity Kit for moms and dads, celebrating the arrival of little ones with care. ? Flexible Meal Allowance! With our allowance, you choose where and how to best enjoy your daily meals. ? Transportation Allowance to help you commute comfortably and safely. ? Annual performance-based bonus — we recognize your efforts with a meaningful year-end reward. ? Longevity bonus — after all, everyone enjoys a small gift to celebrate their journey, right? ? Birthday surprise, so you won’t go unnoticed. ? Liv Benefits Club — education and local discounts \- exclusive discounts at renowned technical, higher education, and language institutions (FGV, Unicep, Uninter, Faculdade Anhanguera, InFlux, Open English, among others). Additionally, you’ll also enjoy special discounts at local businesses ?, online stores ?, and much more — valuing both your community and your wallet! ? Training and development policy — here, you’ll receive support to grow! We offer internal recruitment and continuous learning incentives to foster your growth and evolution. ? Payroll-deductible loan with favorable terms. ? E-learning courses and training on our digital platform Edifica — knowledge always within your reach. ? Instituto ADN — our social arm, where you can participate in volunteer actions and make a difference in the community. \#JoinGrupoADN ? **None:** None
João Silva
Indeed · HR
João Silva
Indeed · HR
