RECEPTIONIST - HEAD OFFICE

Description

The Diagmed Group has built its history through pioneering spirit and perseverance. With 30 years of operation in the market, we have consistently invested in state-of-the-art technology and a highly skilled team of professionals, earning recognition for meeting the individual needs of each patient through unique and humanized care. Throughout our journey, we have expanded our portfolio of examinations and delivered precise diagnoses across five cities in the interior of São Paulo: Campinas, Jundiaí, Indaiatuba, Sumaré, and Hortolândia. Our specialty is diagnostic medicine, and our purpose is to respect and care for lives. Reception is one of the most strategic positions within the Diagmed Group, as the professional operates on the front line of our service, maintaining direct contact with all our clients and patients. We provide welcoming and humanized service, where you are the protagonist of this model of care. **Responsibilities and duties** * Provide in-person service, guiding patients at the unit regarding questions or ticket issuance; * Deliver patient examination reports, verifying data in the system and recording completion; * Issue attendance certificates/proof-of-attendance documents for patients or accompanying persons, either in person or via e\-mail; * Respond to and resolve inquiries regarding report and result delivery via e\-mail; * Generate examination lists and sort them according to demand; * Sort and dispatch examinations via SEDEX and enter postal tracking data into the system; * Receive documentation and examinations from other units; * File examinations alphabetically by department; * Provide in-person service related to collection of examinations and reports; * Verify radiological images and reports against physician requests; * Sort various examinations and group them per physician request; * Verify personal data recorded on radiological films against patient registration forms; * Verify physician requests and performed images; * Access the system to confirm data and record completion as 'enveloped'; * Populate the supplementary worksheet; * Populate the correction worksheet; * Populate the worksheet for early release of imaging results and CDs; * Interleave examination images and sort them into folders corresponding to the patient; * Sort each physician's workload and group images before forwarding them to the physician via mobile device; * Print images and reports, and confirm the quantity of prior examinations; * Respond to e\-mail inquiries about reports and deadlines; * Verify lists from various departments. **Requirements and qualifications** * Excellent attention to detail for verifying data and documents; * Ability to organize files; * Time management and prioritization of tasks; * Clear, concise, and courteous communication, both in person and via e\-mail; * Professional demeanor with empathy when attending to patients and companions; * Ability to work collaboratively in teams and across departments; * Proficiency in computer applications (Microsoft Office suite); * Prior experience in public-facing roles. **Advantages:** * Prior experience in clinics or hospitals; * Familiarity with clinical/hospital management systems (e.g., Tasy, MV, or similar). **Additional information** **Benefits:** Meal allowance, Food voucher, Medical assistance, Dental assistance, and Total Pass. **Employment type:** CLT employment contract, with on-site work. **Working hours and schedule:** Monday to Friday, 7:00 AM to 4:00 PM Alternate Saturdays, 7:00 AM to 4:00 PM With 30 years of operation in the market, the **Diagmed Group** has built its history upon pioneering spirit and perseverance. From the outset, we have invested in cutting-edge technology and a highly skilled team of professionals, always committed to meeting the individual needs of each patient through unique and humanized care. Throughout our journey, we have expanded our portfolio of examinations and offer precise diagnoses across five cities in the interior of São Paulo: **Campinas**, Jundiaí, Indaiatuba, Sumaré, and Hortolândia. In our continuous pursuit of innovation, we have expanded our services to include laboratory tests. Now, our patients can undergo all their examinations and store their complete history of results at a single diagnostic center—delivering the quality and efficiency that have always defined **Diagmed**. In 2024, we took another significant step forward in our growth journey with the opening of a medical specialty clinic at Parque Dom Pedro Shopping. Offering more than 25 medical specialties, our goal is to provide greater comfort and efficiency for our patients by delivering all necessary care under one roof. Our purpose is simple yet powerful: to respect and care for lives. We continue advancing with this mission, always focused on delivering the best in health and well-being for everyone who trusts the **Diagmed Group**.