The Diagmed Group has built its history through pioneering spirit and perseverance. With 30 years of operation in the market, we have consistently invested in state-of-the-art technology and a highly qualified team of professionals, earning recognition for meeting the individual needs of each patient through unique and humanized care. Throughout our journey, we have expanded our portfolio of examinations and provided accurate diagnoses across five cities in the interior of São Paulo: Campinas, Jundiaí, Indaiatuba, Sumaré, and Hortolândia. Our specialty is diagnostic medicine, and our purpose is to respect and care for lives. Reception is one of the most strategic positions within the Diagmed Group, as the professional works on the front line of our service, maintaining direct contact with all our clients and patients. We offer welcoming and humanized service, where you are the protagonist of this model of care. **Responsibilities and duties** * Provide in-person service, guiding patients at the unit regarding questions or issuing queue tickets; * Deliver patient examination reports, verifying data in the system and recording completion; * Issue attendance certificates/proof of presence, either in person for patients or companions, or via e\-mail; * Respond to and resolve inquiries regarding report and result delivery via e\-mail; * Generate examination lists and sort them according to demand; * Sort and dispatch examinations via SEDEX, entering postal tracking data into the system; * Receive documentation and examinations from other units; * File examinations alphabetically by department; * Provide in-person service related to collection of examinations and reports; * Verify radiological images and reports against physician orders; * Sort various examinations and group them per physician request; * Verify personal data recorded on radiological films according to patient registration; * Cross-check physician orders and performed images; * Access the system to confirm data and record completion as 'enveloped'; * Populate the supplementary spreadsheet; * Populate the correction spreadsheet; * Populate the early-results spreadsheet for images and CDs; * Intercalate examination images and sort them into folders corresponding to each patient; * Sort examination demand per physician and group images for forwarding via mobile messaging to physicians; * Print images and reports, and confirm quantities of prior examinations; * Respond to e\-mail inquiries regarding reports and deadlines; * Verify examination lists from various departments. **Requirements and qualifications** * Excellent attention to detail for verifying data and documents; * Ability to organize files; * Time management and prioritization of tasks; * Clear, concise, and courteous communication, both in person and via e\-mail; * Professional demeanor with empathy when serving patients and companions; * Ability to work collaboratively in teams and across departments; * Proficiency in computer applications (Microsoft Office suite); * Prior experience in public-facing service. **Preferred qualifications:** * Previous experience in clinics or hospitals; * Familiarity with clinical/hospital management systems (e.g., Tasy, MV, or similar). **Additional information** **Benefits:** Meal allowance, Food voucher, Medical assistance, Dental assistance, and Total Pass. **Employment type:** CLT employment contract, with in-person work. **Working hours and schedule:** Monday to Friday, 08:12 AM to 4:00 PM Alternate Saturdays, 6:30 AM to 12:30 PM With 30 years of market presence, the **Diagmed Group** has built its legacy on pioneering spirit and perseverance. From the outset, we have invested in cutting-edge technology and a highly skilled team of professionals, always committed to meeting the individual needs of each patient through unique and humanized care. Throughout our journey, we have expanded our examination portfolio and deliver precise diagnoses across five cities in the interior of São Paulo: **Campinas**, Jundiaí, Indaiatuba, Sumaré, and Hortolândia. In our continuous pursuit of innovation, we have broadened our services to include laboratory tests. Now, our patients can undergo all their examinations and store their complete results history at a single diagnostic center—maintaining the quality and efficiency that have always defined **Diagmed**. In 2024, we took another significant step forward in our growth journey with the opening of a medical specialty clinic at Parque Dom Pedro Shopping. Offering over 25 medical specialties, our goal is to provide greater comfort and efficiency for our patients, delivering all necessary care under one roof. Our purpose is simple yet powerful: to respect and care for lives. We continue advancing with this mission, always focused on delivering the best in health and well-being for everyone who trusts the **Diagmed Group**.
João Silva
Indeed · HR
João Silva
Indeed · HR
