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Head Office Receptionist
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
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Description

Description: * Excellent attention to detail for verifying data and documents; * Ability to organize files; * Time management and prioritization of tasks; * Clear, concise, and courteous communication, both in person and via e-mail; * Professional demeanor with empathy when interacting with patients and their companions; * Ability to work collaboratively in a team and across different departments; * Proficiency in computer applications (Microsoft Office suite); * Prior experience in customer service. Preferred Qualifications: * Prior experience in clinics or hospitals; * Familiarity with clinical/hospital management systems (e.g., Tasy, MV, or similar); * Providing in-person assistance to guide patients at the facility, whether addressing inquiries or issuing queue numbers; * Delivering patient test results, verifying data in the system, and recording completion; * Issuing certificates/attendance confirmations—either in person or via e-mail—for patients or their companions; * Responding to and resolving inquiries regarding delivery of test results and reports via e-mail; * Generating test result lists and sorting them according to demand; * Sorting and dispatching test results via SEDEX, entering postal tracking data into the system; * Receiving documentation and test results from other units; * Archiving test results alphabetically by department; * In-person service for collection of test results and reports; * Verifying radiological images and reports against physician orders; * Sorting various test results and grouping them per physician’s request; * Checking personal data recorded on radiological films against patient registration forms; * Verifying physician orders against performed imaging studies; * Accessing the system to confirm data and record completion as “enveloped”; * Updating the “Complement” spreadsheet; * Updating the “Correction” spreadsheet; * Updating the “Early Release of Imaging Results and CDs” spreadsheet; * Interleaving examination images and sorting them into folders corresponding to each patient; * Sorting each physician’s workload, grouping images, and forwarding them to the physician via mobile device; * Printing images and reports, and confirming the quantity of prior examinations; * Responding to e-mail inquiries regarding reports and turnaround times; * Verifying listings from various departments. 2512140202201919962

Source:  indeed View original post
João Silva
Indeed · HR

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