CUSTOMER SERVICE ASSISTANT (CEIMIC)

Description

Job Summary: Professional to develop commercial proposals, manage documentation, and resolve pending issues, seeking solutions and maintaining contact with customers. Key Highlights: 1. Responsible for proposing solutions and managing processes 2. Focused on resolving pending issues and customer contact 3. Experience in customer service and support is valued Technical Analysis Center seeks a Customer Service Assistant in Sumaré. CEIMIC is a company dedicated to developing innovative solutions in technology and engineering. With a focus on efficiency and quality, it offers customized services to meet its customers' needs. **Responsibilities:** Develop commercial proposals. Identify potential deviations throughout the process and suggest solutions for inconsistencies. Take responsibility for resolving pending issues. Manage and forward documentation. Verify information upon sample arrival at the laboratory. Establish contact with the customer when necessary. Previous roles as Customer Service Agent, Support Assistant, Customer Representative, or Customer Service Coordinator may indicate alignment with some activities of this position. Bachelor's degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Profit Sharing * On-site Meal * Meal Voucher * Parking * Transportation Voucher * Medical Assistance * Dental Assistance * Pharmacy Benefit * Gympass **Additional Information:** * Contract: Permanent \- On-site. * Duration: Full-time * Schedule: To be determined.