SUPPORT ANALYST - Varejão

Description

Job Summary: Support Analyst to provide technical support to users, diagnose and resolve system incidents, monitor systems, and assist in the implementation of new systems. Key Highlights: 1. Working at a logistics and transportation company offering integrated solutions 2. Technical support, incident diagnosis and resolution in systems 3. Documentation of processes, solutions, and improvements A logistics and transportation company is seeking a Support Analyst in Itu (Varejão). The company operates in the logistics and transportation sector, providing integrated solutions for cargo movement. **Responsibilities:** Provide technical support and user assistance. Diagnose and resolve system incidents. Monitor integrations and services. Support the implementation of new systems. Document processes, solutions, and improvements. Perform tasks related to standard Support Analyst duties. Position based in Itu / SP. Previous experience as a Technical Support Specialist, Help Desk Analyst, Support Technician, or Support Consultant may indicate alignment with some responsibilities of this role. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: R$ 3,500.00 * On-site meal * Meal allowance * Transportation allowance * Medical assistance * Birthday day off * Gympass * Notebook **Additional Information:** * Employment type: Full-time, on-site. * Schedule: Full-time * Working days: Monday to Saturday. Rotating shift 6×1.