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Job Summary: We are seeking a Junior SAC Analyst to provide customer service, register and track requests, deliver guidance, and stay updated on products and processes. Key Highlights: 1. Working in a dynamic and continuously growing environment 2. Development of customer service via telephone, email, and messaging 3. Professional, empathetic, and collaborative attitude An industrial-sector company with nationwide operations is seeking a **Junior SAC Analyst** to join its Customer Service department. This position is ideal for organized professionals who pay attention to details, possess an analytical mindset and strong communication skills, and wish to work in a dynamic and continuously growing environment. **Responsibilities and Duties:** * Attend to customers via telephone, email, in person, and messaging apps; * Register and track interactions in the system, ensuring complete history records; * Support post-sales requests and incident resolution; * Provide basic technical guidance regarding products and processes; * Stay updated on policies, products, and procedures; * Maintain a professional, empathetic, and collaborative attitude. **Requirements and Qualifications:** * Currently pursuing a bachelor’s degree in Business Administration or related fields; * Experience in SAC or customer service; * Analytical ability, organizational skills, and information management capability; * Prior experience with customer service systems is desirable; * Strong verbal and written communication skills; * Proficiency in Microsoft Office (Excel). **Our Benefits:** * Medical Assistance; * Dental Assistance; * Fuel Allowance or Transportation Voucher (VT); * On-site meals; * Life Insurance; * Pharmacy Allowance; **Additional Information:** * Monday to Friday, during business hours. * On-site work in Nova Odessa, SP. Job Type: Full-time CLT Compensation: Starting from R$2.800,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Life insurance Work Location: On-site
