Collection Assistant

Description

Job Summary: Collection Assistant responsible for assisting in the collection process and resolving financial arrears while maintaining good customer relationships. Key Highlights: 1. Assist in contacting delinquent customers and negotiating debts. 2. Contribute to reducing delinquency. 3. Maintain good customer relationships during the collection process. Job Opening for Collection Assistant: We are seeking a Collection Assistant to join our team. The professional will assist in the collection process, ensuring resolution of financial arrears. Responsibilities: * Assist in contacting delinquent customers; * Conduct negotiations to resolve outstanding debts; * Record information in the collection system; * Contribute to reducing delinquency; * Maintain good customer relationships throughout the collection process. Requirements: * Prior experience in collection-related roles; * Strong communication and negotiation skills; * Familiarity with financial management systems; * Ability to work under pressure; * Organizational skills and proactivity.