Job Summary: We are seeking a Senior Support Analyst to join our Support team at one of the largest banks in Latin America, focused on hardware and software problem resolution and system administration. Key Highlights: 1. Join the Support team at one of the largest banks in Latin America 2. Focus on hardware and software problem resolution 3. Experience in technical support and customer service We are seeking a **Senior Support Analyst** to join our Support team at one of the largest banks in Latin America. The candidate must possess advanced skills in hardware and software problem resolution, operating system administration (Linux and macOS preferred), networking, and information security. In addition, the candidate must have at least 3 (three) years of experience in technical support and customer service, as well as a degree in Information Technology or related fields. Relevant certifications in the field, as well as knowledge of English and Spanish, are also desirable. ### **Department:** Corporate