Field Analyst

Description

Job Summary: IT professional focused on on-site technical support, hardware and software maintenance, operating system installation, and network management. Key Highlights: 1. On-site technical support and incident ticket handling 2. Preventive and corrective maintenance of IT equipment 3. Installation and configuration of network systems and devices **Responsibilities** * Provide on-site technical support to users at assigned locations * Handle technical incident tickets and service requests according to registered demands * Perform preventive and corrective maintenance on desktops, notebooks, and peripherals * Install, configure, and replace IT equipment * Perform OS formatting and installation * Configure and support printers, scanners, and network devices * Ensure compliance with SLAs, internal procedures, and IT policies **Requirements** * Availability to start immediately * Experience in duties relevant to a Field Analyst ### **Employment Type:** Contractor (PJ) ### **Department:** Information Technology