Description
Job Summary:
We are seeking an organized, communicative, and empathetic professional to ensure an excellent post-implementation experience for our customers.
Key Highlights:
1. No experience required; only willingness to learn and develop
2. Opportunity to switch departments and work in other areas
3. Health incentives including free online consultations and discounts
**POST-SALES**
**Responsibilities:** We are looking for an organized, communicative, and empathetic professional to ensure an excellent customer experience after implementation. You will make the first contact once the system is live, confirming that everything is functioning properly and that training was sufficient. You will also reinforce best practices, guide users on essential features, and suggest additional solutions such as our AI.
**Requirements:** Strong communication skills, organization, and empathy when dealing with customers. Prior experience is not required—we seek someone eager to learn and grow in the post-implementation relationship field.
**Salary:** R$ 1.550,00
**Benefits:** Possibility of switching departments later: YES; Working Hours: Monday to Thursday, 8 AM to 6 PM; Friday, 8 AM to 5 PM; On-site work: YES; Benefits: Meal Allowance: R$ 34.00 (per day) + Transportation Allowance; System training; Opportunity to work in other departments; Pharmacy Benefit Plan (after 3 months); Health incentives: free online consultations with psychologists, nutritionists, and general practitioners + TOTALPASS discounts. CLT position. 100% on-site position – Campinas/SP.
Job Type: Full-time, CLT
Compensation: Starting at R$1.550,00 per month
Benefits:
* Meal allowance
* Food allowance
* Transportation allowance