Collections Assistant

Description

Job Summary: Professional responsible for contacting clients, negotiating outstanding debts, updating the client portfolio, issuing payment slips (boletos), and preparing performance reports. Key Highlights: 1. Experience in collections or related activities 2. Strong communication and negotiation skills 3. Portfolio monitoring and report preparation Required Knowledge, Experience, and Prerequisites: Completed high school education; Prior experience in collections or related activities; Good verbal and written communication skills; Negotiation and conflict resolution abilities. Job Responsibilities: Contact clients to collect outstanding debts and negotiate pending amounts; Update and monitor the client portfolio, identifying cases of non-payment; Issue payment slips (boletos), manage due dates, and track payments; Record and organize collection-related information in the system; Prepare performance and collection results reports. Benefits: Transportation Allowance, Medical Insurance, Dental Insurance, Pharmacy Benefits, SESC partnership, higher education institution partnership, and Day Off. Notes: Must reside in Campinas. Experience in collections. Job Type: Full-time CLT employment. Compensation: R$1.518,00 – R$1.983,00 per month. Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Life insurance Selection Question(s): * Do you have experience in collections?