Description
Job Summary:
Responsible for internal sales prospecting, customer service, and deal closure, supporting external sales representatives and sales management to drive revenue growth, profitability, and customer retention.
Key Highlights:
1. Experience in prospecting and customer service
2. Customer portfolio and opportunity management
3. Support for strategic initiatives to increase sales
Commercial Analyst Position Description:
Responsible for internal sales prospecting, customer service, and deal closure, supporting our external sales representatives and sales management, ensuring teamwork to achieve revenue growth, profitability, and customer retention.
Responsibilities:
* Conduct proactive and reactive customer service (phone, WhatsApp, and e\-mail).
* Prospect new customers (Distributors and Wholesalers).
* Prepare and send quotations and enter orders if required.
* Monitor orders through to delivery.
* Manage customer portfolio and opportunities.
* Achieve monthly revenue targets and administer discount policies based on customer progress.
* Update CRM and commercial reports.
* Support strategic initiatives to increase sell\-out.
Requirements:
* Proven experience in the automotive parts sector (preferred)
* Knowledge of light and/or heavy vehicle product lines.
* Basic understanding of nationwide commercial support, if required.
* Experience with sales targets and performance indicators.
* Basic knowledge of Excel and ERP systems (minimum proficiency to run a Proc.).