Job Summary: Professional responsible for standardizing and optimizing processes across branches, training teams, and ensuring excellence in bakery culture. Key Highlights: 1. Process standardization and optimization management 2. Team training and development 3. Quality auditing and brand DNA assurance **Key Responsibilities** * **Standardization Management:** Ensure strict adherence to process manuals (*toolkit*) across all branches. * **Practical Training:** Train new employees and retrain existing teams on production and process standardization. * **Quality Auditing:** Conduct regular visits to assess visual standards of display cases, product freshness, and production organization. * **Process Optimization:** Identify bottlenecks in production or flaws in customer service flow and propose immediate solutions. * **Culture Multiplier:** Ensure the bakery's DNA and service level remain consistent across all operational cities. **Requirements:** Problem identification; Management of loss and waste indicators; Attention to detail; Proficiency in production processes (Bakery/Pastry). Prior experience in food retail operations, bakeries, cafés, or franchise networks (preferred). Knowledge of good food handling practices (ANVISA). Proficiency with checklist tools and visit reporting. Must possess a **personal vehicle** and be fully available for travel between Campinas, Piracicaba, and Bragança Paulista. Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
