Customer Service Representative (1 position)

Description

Job Summary: Receptive customer service via multiple channels, clarifying inquiries, providing courteous guidance, and recording information in the system. Key Highlights: 1. Multi-channel customer service: phone, WhatsApp, chat 2. No prior experience required 3. Career development plan * ### **Job Description** Serve customers via phone, WhatsApp, or chat Clarify questions regarding products, services, contracts, or processes Guide customers clearly and courteously Record interactions, requests, and complaints in the system Update customer records and information Track support tickets until resolution * ### **Area of Operation:** Others * ### **CBO Job Title:** Receptive Customer Service Operator (Telemarketing) * ### **Education Requirement:** Completed High School (Secondary Education) * ### **Additional Benefits** + Fuel allowance + Career development plan + Dental plan + Meal voucher * ### **Employment Type** Indefinite-term contract (CLT) * ### **Work Format:** On-site * ### **Other Information** Must the candidate be available for travel? No Is lack of experience acceptable? Yes Working schedule: 12x36 shift rotation Night shift Weekly working hours: 44 hours Required qualification: Driver's license category B