Software Support (1 vacancy)

Description

Job Summary: The Customer Support professional will join the team and receive comprehensive training to handle system installation and user inquiries at an innovative company. Key Highlights: 1. Opportunity to work in a hybrid model according to role maturity 2. No prior knowledge required; comprehensive training provided 3. Join an innovative and continuously growing company * ### **Job Description** We develop MotelMais, the #1 motel management system in Brazil! We are experiencing continuous growth and seeking a professional to join our Customer Support team. Prior experience in this field is not required—we provide all necessary training for you to excel in this role. What we seek is someone with: ✔️ Willingness to learn ✔️ Strong reading comprehension ✔️ Basic math and computer skills As you gain role maturity, you’ll have the opportunity to work in a HYBRID model, alternating between office and remote work. Grow with us and become part of an innovative company! Job Responsibilities + Perform remote system installation + Conduct remote training sessions + Address system-related inquiries + Address basic computer-related inquiries Desirable Qualifications + Proactive + Communicative + Willingness to learn + Patient and passionate about helping others + Basic computer skills + Strong reading comprehension + Basic math skills About the Position + Schedule: Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM + Salary: R$ 1.800,00 (initial), increasing to R$ 2.200,00 after the initial period + Meal allowance: R$ 682,00 + Team performance bonus: R$ 300,00 to R$ 1.000,00, based on performance + Annual performance bonus + Implementation bonus + Health assistance: R$ 300,00, available after the initial period. * ### **Field of Work:** Information Technology * ### **CBO Job Code:** IT User Support Technician (Helpdesk) * ### **Education Requirement:** Completed High School (Secondary Education) * ### **Additional Benefits** + Health Insurance + Meal Allowance + Transportation Allowance * ### **Contract Type** Indefinite-term (CLT) * ### **Work Format** Hybrid * ### **Other Information** Must the candidate be available for travel? No Accept candidates without experience? No Working Days Monday to Friday Business Hours Workload 44 hours per week