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Category:Insurance
Administrative and Financial Manager – São Miguel do Guamá/PA64753004465539120
Indeed
Administrative and Financial Manager – São Miguel do Guamá/PA
Description: * Specialization/MBA (in progress): Business Management, Financial Management, or related fields; * 4 years of experience in the administrative area of a branch or equivalent market experience; * Knowledge of financial products and services; * National Financial System; * Legislation governing financial flows; * Cooperative legislation; * Broad business perspective; * People management; * Critical thinking; * Facilitator/educator; * Focus on members. * Manage processes, identifying opportunities for improvement, requesting and monitoring enhancements with the Administrative Headquarters; * Monitor the branch’s service channels to ensure efficiency and optimal service delivery to members, proposing strategies to improve results. Ensure the team facilitates interaction with digital solutions, promoting a positive user experience; * Promote, mediate, and facilitate necessary transformations within the cooperative; * Monitor and track key performance indicators: branch performance, strategic objectives, portfolio growth, digital platform usage, among others; * Collaborate with the team to develop and implement strategic initiatives, projects, and actions aimed at expanding business volume while maintaining quality, ensuring efficiency and effectiveness of branch operations; * Provide technical guidance and identify training needs for branch staff; * Support and monitor Treasury, Cashier, and Administrative functions (where applicable), ensuring operational security and financial control at the branch, and directing activities toward digital channels; * Support and promote, jointly with the Branch Manager, risk management related to operations and financial transactions, as well as monitoring branch efficiency; * Serve members and non-members across the branch premises and other service channels, assisting with inquiries and transactions. Receive service requests and resolve them directly or redirect members to the channel—physical or digital—that delivers the best service experience; * Foster the development of individual and collective behavioral and technical competencies among branch staff. Identify and enable capacity-building initiatives and conduct performance evaluations; * Support the Branch Manager in maintaining people management processes for branch staff (e.g., attendance tracking, leaves of absence, vacations, benefits, etc.) 2512090203141764083
Rua São Francisco, 54 - São Miguel do Guamá, PA, 68660-000, Brazil
Negotiable Salary
Administrative and Financial Manager - São Miguel do Guamá/PA64520717833474121
Indeed
Administrative and Financial Manager - São Miguel do Guamá/PA
Description: * Postgraduate/MBA (ongoing): Business Management, Financial Management, related fields; * 4 years of experience in the agency's administrative area or similar market experience; * Knowledge of financial products and services; * National Financial System; * Financial flow legislation; * Cooperative legislation; * Broad business vision; * People Management; * Critical thinking; * Facilitator/educator; * Focus on members. * Manage processes, seeking to identify improvement opportunities, requesting and monitoring enhancements with the Administrative Headquarters; * Monitor the agency's service channels aiming to achieve efficiency and better service for members, proposing strategies to improve results. Ensure the team facilitates interaction with digital solutions, promoting a positive experience; * Promote, mediate, and facilitate necessary transformations within the Cooperative; * Monitor and track indicators: agency performance, strategic objectives, portfolio growth, digital platforms, among others; * Jointly execute with the team the development and deployment of strategic projects and actions to increase business volume with quality, ensuring efficiency and effectiveness of activities at the agency; * Provide technical guidance and identify training needs for agency staff; * Support and monitor Treasury, Cashier, and Administrative activities (when applicable), ensuring operational security and financial control of the agency, directing operations toward digital channels; * Support and promote, in collaboration with the Agency Manager, the management of risks inherent to operations and financial transactions, as well as monitoring agency efficiency; * Serve members and non-members within the agency premises and other service channels, assisting with inquiries and transactions. Receive service requests and resolve them or direct the member to the channel that provides the best service experience, whether physical or digital; * Foster the development of individual and collective behavioral and technical competencies of agency employees. Identify and enable training actions, conduct performance evaluations; * Support the Agency Manager in maintaining people management processes for agency employees (time tracking, absences, vacations, benefits, etc.) 2511080202181764083
Rua São Francisco, 54 - São Miguel do Guamá, PA, 68660-000, Brazil
Negotiable Salary
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