IT Technical Assistant

Job Summary: Support and evolve network and system environments, ensuring service stability and performance through monitoring, configuration, and inc

• Support and evolve network and system environments.
• Monitor, configure, and resolve incidents to ensure stability.
• Contribute to service continuity and quality.

**1. Main Responsibilities** * **Ticket Management:** Register, classify, and prioritize all incidents and requests in the ITSM system (e.g., GLPI,

• Technical support for hardware and software
• Troubleshooting and resolution of IT incidents
• Management of user access and permissions

Job Summary: Senior Level 1 Technical Support professional for computer and network maintenance, printer installation, and Windows Server administrati

• Computer and computer network maintenance.
• Printer installation and configuration.
• Windows Server administration.

We are looking for a Network Analyst to work on one of our strategic projects. We seek a candidate with hands-on experience, strong technical insight

• Monitor and optimize corporate network infrastructure
• Troubleshoot LAN/WAN/Wi-Fi issues
• Collaborate with global teams on standardization

Job Summary: Join Simpress, the leader in IT outsourcing, to perform preventive and corrective maintenance and equipment installation at client sites.

• Innovative environment that demands agility and delivery
• Values continuous learning and offers development opportunities
• Helps customers live an easier life

**WHAT YOU WILL DO AS A SALES CONSULTANT** * Achieve monthly sales targets, ensuring performance and excellence in results; * Execute sales pillars:

• Achieve monthly sales targets
• Execute sales pillars
• Support post-sale customer satisfaction