JUNIOR RELATIONSHIP ANALYST

Description

Job Summary: We are seeking an analytical professional focused on relationship-building for consultative sales and receivables advance offerings, with adaptability and data-driven argumentation. Key Highlights: 1. Consultative sales focused on relationship-building and financial data 2. Persuasive and adaptable communication with active listening and empathy 3. Portfolio organization and management with resilience and results orientation We are looking for a professional with an analytical profile, strong communication skills, and relationship focus to work on consultative sales and receivables advance offerings for commercial establishments. **Responsibilities** * Conduct strategic outreach (proactive and reactive) to present the benefits of receivables advance, even in the face of objections. * Identify the customer's segment and tailor the messaging according to their profile. * Use financial data to argue clearly (cash flow, working capital, comparisons, interest rates, etc.). * Guide customers on intelligent use of the advanced amount, including short-term investment options. * Maintain continuous relationships and build trust with the portfolio. * Record interactions, monitor the entire sales process, and ethically meet targets. * Send clear communications via phone, e\-mail, or message. * Contribute to the team by sharing best practices. **Requirements** * **Consultative sales**: understand the customer before offering the solution. * **Persuasive communication**, adaptable (including cases such as “I don’t need money”). * **Active listening, empathy, and relationship-building**. * **Data-driven argumentation capability**. * **Portfolio organization and management**. * **Resilience, proactivity, and ethical results orientation**. * **Inquisitive curiosity** to understand customer motivations. * **Strong spoken and written Portuguese**. * Teamwork, adaptability, and conflict resolution. **Desirable Knowledge** * Basic finance concepts: working capital, cash flow, delinquency, SELIC, CDI, compound interest. * Experience in financial product sales and telemarketing. * Basic Excel proficiency and good typing speed. **Education** * Completed or ongoing undergraduate degree