Attend clients, provide information about services offered, and make necessary notes and records. 1. Attend clients in person or by telephone; 2. Provide information regarding services offered, clinic operating hours, list of health insurance providers, session duration, and other necessary information; 3. Schedule client appointments in the system, conveying important information; 4. Initiate routine client service, paying attention to the specifics of each health insurance provider; 5. Request and monitor authorization from the respective health insurance provider or payment receipt from private patients; 6. Complete health insurance provider forms; 7. Issue electronic invoices for treatments performed by private clients; 8. Verify correct completion of health insurance provider forms; 9. Log the movement of forms for forwarding to billing; 10. Maintain order and cleanliness of the premises, equipment, and work tools, requesting maintenance services when necessary; 11. Comply with established internal standards, instructions, and procedures, implementing all guidelines and participating in relevant training; 12. Take responsibility for and commit to a positive work environment, enabling everyone to participate and contribute toward optimizing proposed results; 13. Stay updated on changes and developments in the field through reading specialized publications and attending courses, seminars, conferences, or trade fairs, aiming at professional development and awareness of technological innovations; 14. Perform other procedures within the area as requested. **Note:** Technical competencies are listed under specific skills.