HUMAN RESOURCES DEPARTMENT ASSISTANT

Description

Job Summary: Auster is seeking a detail-oriented and committed Human Resources Department Assistant to focus on excellence in customer service, ensuring agile and responsible execution of HR department routines and customer satisfaction. Key Highlights: 1. Commitment to deadlines and excellence in customer service 2. Payroll processing, vacation management, and employment termination procedures 3. Completed or ongoing undergraduate degree in Administration, Accounting, or Human Resources With over 36 years in the market, Auster is an accounting services company that is experienced, versatile, staffed by qualified professionals, technologically oriented, and committed to delivering results for our clients. Are you a detail-oriented person, committed to meeting deadlines, and passionate about delivering excellence in customer service? Then this opportunity could be the next step in your career! We are looking for a **Human Resources Department Assistant** to join our team and ensure the agile, high-quality, and responsible execution of daily routines. ### **Job Mission:** Ensure all clients receive their requests accurately and that legal obligations are fulfilled within established deadlines, avoiding penalties and ensuring customer satisfaction. ### **Responsibilities:** * **Serve clients** via telephone, e-mail, Gestta Messenger, or in person, registering and tracking requests in the Gestta system; * **Process payroll**, including calculation and verification in the Sênior, Mario Monteiro, or Domínio systems, respecting each client’s deadlines and complexity level; * Perform **employment termination calculations**, verify data, and transmit them to e-Social; * Process **vacations**, observing legal and contractual rules, with submission to e-Social and registration in Gestta; * **Submit mandatory events to e-Social**, providing required information and correcting previously identified errors; * **Monitor collective labor agreements**, identifying changes impacting payroll, benefits, hiring, vacations, and terminations; * Perform **contractual changes** (position, salary, working hours) in the system and in e-Social; * Register **medical certificates, CATs (Work Accident Reports), and medical evaluations**, ensuring timely submission to e-Social; * Notify the responsible analyst regarding **missing documentation or information** from clients, supporting alignment meetings and implementation of Responsibility Agreements; * **Support assistants and analysts** in departmental routines whenever necessary. ### **Requirements:** * Completed or ongoing undergraduate degree in Administration, Accounting, Human Resources, or related fields; * Prior experience in Human Resources department routines; * Practical knowledge of payroll processing, vacation management, employment termination, e-Social, and ancillary obligations; * Familiarity with Sênior, Domínio, and/or Mario Monteiro systems is desirable; * Organizational skills, responsibility, attention to deadlines, and strong communication skills with clients. ### **Employment Type:** CLT ### **Benefits:** Ifood Card (ELO brand), Transportation Allowance, Afternoon Coffee, Health Insurance, Dental Insurance, TotalPass, Corporate University, Career Development Plan, Partnerships with SES and SESC Clubs ### **Department:** Human Resources