Toll Plaza Operator

Description

Job Summary: The Toll Plaza Operator is responsible for toll collection, ensuring prompt, efficient, and courteous service, and guaranteeing smooth traffic flow and accurate toll rate recording. Key Highlights: 1. Prompt, efficient, and courteous service to drivers 2. Ensuring traffic flow and accurate toll rate recording 3. Commitment to quality and innovation Hello! We are thrilled to welcome you here. Join our team. We are seeking talented, motivated, and quality- and innovation-oriented professionals. If this profile resonates with you and you wish to be part of a results-driven, excellence-oriented team, apply now and build a promising future with us! **Responsibilities and Duties** The Toll Plaza Operator, also known as the Toll Collector, is responsible for collecting tolls from drivers using the highway, ensuring prompt, efficient, and courteous service. This professional performs essential functions to ensure smooth traffic flow, accurate toll rate recording, and compliance with toll plaza safety regulations. * Collect toll fees according to vehicle categories and established rates; * Provide user assistance, advising on toll amounts and payment methods (cash, card, etc.); * Issue and deliver toll payment receipts to users, ensuring accurate transaction recording; * Monitor vehicle flow, maintaining smooth traffic at toll booths; * Perform cash exchanges and proper handling of funds, ensuring collection accuracy; * Maintain booth and service area organization, keeping the environment clean and safe; * Inform users about traffic conditions, lane closures, or other relevant matters, when necessary; * Carry out other related duties as determined by the immediate supervisor; * Properly use company-provided systems and resources in accordance with internal rules and procedures; * Be knowledgeable of and comply with policies, standards, procedures, or work instructions defined by Quality, Environmental, Occupational Health and Safety, and Road Safety Management Systems, as applicable to their role, established by the company or current legislation; * Comply with toll plaza operational safety standards; * Record and report any incidents or irregularities in vehicle flow or toll collection operations; * Perform end-of-shift cash reconciliation, verifying and recording collected amounts; * Attend to customer and driver needs with courtesy and respect to ensure a positive service experience. **Requirements and Qualifications** Completed elementary education; Prior knowledge or experience in collection procedures and cash-handling operations, as well as proficiency in basic arithmetic and cash handling**.** **Additional Information** On-site work at highway toll plazas; Work schedule: Shift-based (2x2\). Benefits: Meal Allowance or Food Voucher Health Insurance (Unimed Nacional) Life Insurance Wellhub (Gympass) Chartered Transportation (for highway operational roles) **In our selection processes, all individuals are welcome. We value, encourage, and promote Diversity and Inclusion at every stage.** The Group comprises companies with solid expertise in construction and concessions sectors, particularly in highways (Engenharia e Comércio Bandeirantes Ltda; Senpar Ltda.; TCL Tecnologia e Construções Ltda.; and TORC – Terraplanagem, Obras Rodoviárias e Construções), and GLP Capital Partners, a global leader in alternative asset management focused on *real assets* and *private equity*, operating through concessionaires Way\-306 and Way\-112\. In the Way\-262 concession, Way Brasil partners with investment manager Kinea. **Way\-306** MS\-306 S.A. Concessionaire is responsible for administering the entire MS\-306 highway stretch, from km 0 at the MS/MT border to km 218.1 at its junction with BR\-158 in Cassilândia (MS), and includes 1.4 kilometers of BR\-359, from km 0 to the MS/GO border. The highway crosses three municipalities: Costa Rica, Chapadão do Sul, and Cassilândia, all located in the northeastern portion of Mato Grosso do Sul State. **Way\-112** MS Leste S.A. Concessionaire is responsible for the concession of MS\-112 and segments of BR\-158 and BR\-436, totaling 412.4 kilometers. MS\-112 extends 200.5 kilometers from its junction with BR\-158 in Três Lagoas to its junction with the same federal highway in Cassilândia. The concessioned segment of BR\-158 runs from MS\-306 (Cassilândia) to its junction with MS\-444 (Selvíria), totaling 193.8 kilometers. The BR\-436 segment extends from its junction with BR\-158 in Aparecida do Taboado to the end of the road-rail bridge, covering 18.10 kilometers, crossing six municipalities: Cassilândia, Paranaíba, Aparecida do Taboado, Inocência, Selvíria, and Três Lagoas. **Way\-262** BR 262 MG S.A. Concessionaire is responsible for the BR\-262 concession, covering the stretch from km 360\+100 at its junction with BR\-381 in Betim to km 799 at its junction with BR\-050 in Uberaba, totaling 438.9 kilometers. The concessioned section lies within Minas Gerais State, in the region known as Triângulo Mineiro, crossing twenty municipalities: Betim, Juatuba, Mateus Leme, Florestal, Igaratinga, Pará de Minas, São Gonçalo do Pará, Conceição do Pará, Nova Serrana, Araújos, Bom Despacho, Moema, Luz, Córrego Dantas, Campos Altos, Ibiá, Araxá, Perdizes, Sacramento, and Uberaba.