RECEPTIONIST

Description

Check-Up Medicina e Diagnóstico, the 3rd largest laboratory in the state of Minas Gerais by number of tests processed, operating in Clinical Laboratory and Diagnostic Imaging segments, is seeking Receptionists. **Main Responsibilities:** * Receive and attend patients in person, either at the advanced counter (ticket kiosk) or service counter; * Register and update patient data in the system, verify medical requisitions, and request authorizations from health insurance providers; * Schedule exams (Clinical Laboratory, Imaging, or Home Collection), and inform patients about exam preparation requirements (e.g., fasting, collection instructions, timing) when applicable; * Prepare cost estimates for private clients and record them in the system; * Deliver test results according to laboratory protocols; * Support the team with general administrative routines; * Receive payments, manage cash flow, issue invoices, and report daily received amounts to the Finance Department; * Assist in verifying sector cleanliness and notify leadership when maintenance is required; * Maintain an organized and clean service counter and sector storage cabinets; * Provide support to new staff members by sharing information, acting as a multiplier, and assisting with service delivery; * Organize, verify, and monitor daily health insurance authorization forms and support leadership in related follow-ups; * Ensure timely release and issuance of health insurance authorization forms, verifying medical requisitions and eligibility; * Perform daily double-checks of service authorization forms; * Monitor pending service issues as they arise; * Fulfill additional requests from Leadership as needed. **Requirements:** * Availability to work flexible hours; * Flexibility regarding logistics; * Strong verbal and written communication skills; * Ability to handle stressful situations; * Basic computer literacy; * Completed high school education (mandatory); * Experience in customer service (desirable); * Experience as a receptionist in the healthcare sector (desirable; minimum 1 year); \- Familiarity with health insurance plans and sales-oriented mindset (desirable — will be considered a plus); **Base Salary** \+ Benefits **Benefits:** * Presentation allowance * Individual Performance or Attendance Bonus * Meal allowance * Unimed health insurance plan (with co-payment); * Dental insurance (50% subsidized); * Life insurance; * Gympass/Wellhub; * Tenure-based benefits; * Emotional support (Psychological Assistance Program); * Birthday gift card; * Discounts on tests offered by the company; **Employment Type:** Permanent CLT contract. **Work Location:** On-site.