Customer Relationship Agent

Description

Job Summary: Provide in-person service, guidance, request registration, and information at Copasa's agency. Key Highlights: 1. In-person customer service and guidance 2. Recording of requests and feedback 3. Opportunity for educational development **Responsibilities:** Provide in-person service at Copasa's agency, guidance, and service direction. Record service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Provide information and verify documents, among other tasks. **Benefits:** Salary + Transportation Allowance + Life Insurance + Partnership Programs + Potential Educational Subsidy + Service Anniversary Celebrations + Recognition for Top Performers + Organizational Climate Survey + Mental Health Discussion Circles. **Minimum Education Requirement:** High School Diploma (Secondary Education)