Front Desk Agent

Description

Job Summary: A professional to work as a Front Desk Assistant, providing support in guest services and ensuring an organized, courteous, and efficient experience throughout the entire stay. Key Highlights: 1. Guest support at the front desk 2. Assistance with check-in and check-out procedures 3. Telephone service and reservation support JOB – FRONT DESK ASSISTANT – HOTEL – GOVERNADOR VALADARES/MG A hotel located in Governador Valadares/MG is seeking a Front Desk Assistant for on-site work, focusing on guest service, front desk routine organization, and supporting the hotel’s operational needs. Location: Downtown – Governador Valadares/MG Work Mode: On-site Employment Type: CLT Shift Schedule: 12x36 Available Shifts: 7 AM to 7 PM or 7 PM to 7 AM Compensation and Benefits: * Fixed salary: R$ 1\.750,00 * Performance-based commission * Meal allowance: R$ 250,00 * Transportation allowance Average monthly earnings: approximately R$ 2\.400,00 About the Opportunity We are seeking a professional to work as a Front Desk Assistant, providing support in guest services and ensuring an organized, courteous, and efficient experience throughout the entire stay. Main Responsibilities * Guest support at the front desk; * Assistance with check\-in and check\-out procedures; * Telephone service and reservation support; * Monitoring guest and visitor entries and exits; * Supporting front desk organization; * Assisting with operational demands and other hotel departments. Requirements * Completed high school education; * Experience in customer service; * Basic computer skills; * Strong communication skills, friendliness, and professional demeanor; * Availability for the 12x36 shift schedule (day or night shifts); * Preference for candidates with full schedule availability; * Not currently enrolled in studies (due to shift and scheduling constraints). Minimum Education Level: Bachelor's Degree * Transportation Allowance * Meal Allowance * Performance-Based Commission