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Job Summary: Professional responsible for customer service, dispensing medications, sales, inventory management, and organization in a pharmacy setting, with an emphasis on human appreciation and innovation. Key Highlights: 1. Environment that values professional development 2. Customer focus and human appreciation 3. Opportunities for growth and leadership We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live fully. We take pride in our history, so we do our best today while keeping an eye on tomorrow. If you value human appreciation, integrity, customer focus, results-driven performance, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a leader and agent of change. We maintain an excellent organizational climate with engaged employees committed to delivering outstanding results, as well as significant growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy-available products—including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Maintain organized customer service areas and shelves. Ensure hazardous products are stored properly and in accordance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier and in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator course, developed by the Pague Menos and Extrafarma Pharmacy Networks. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance (subject to eligibility based on location and position); * Dental plan (voluntary enrollment); * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training — Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), with payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and wellbeing are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in every state across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human appreciation**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy network. Our business model centers on selling health- and wellness-oriented products and services to our customers. We operate in the specialty retail market, following the *drugstore* concept. We aim not only to be a pharmacy network but an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma—a pharmaceutical clinic where our customers receive personalized treatment follow-up in equipped, comfortable rooms. Today, we are over 25,000 giants united by one purpose: ensuring access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.
