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Job Summary: Zerezes seeks a Store Manager in Maceió who believes in building lasting relationships with teams and customers, focusing on a new retail model. Key Highlights: 1. Redefining the retail experience beyond just sales 2. Focus on team development and customer relationships 3. Autonomy and responsibility in a caring brand environment **Zerezes was born from design, from its attentive gaze toward people, and from the desire to redesign what does not work.** We believe that eyeglasses are a tool for expressing our style and personality, yet we know this is not how people perceive them — instead, they see eyeglasses as functional and unattractive items. We aim to transform the way people purchase and relate to their prescription eyewear, because we believe that, by doing so, we improve not only how they see themselves but also how they engage with the world. We are looking for people for **our Maceió store** who believe it is possible to delight and build lasting relationships with our teams and customers. We seek professionals eager to operate within a new retail relationship model — one that, rather than prioritizing sales for the sake of sales, believes it is possible to redesign workplace relationships between people and companies. **Our managers are responsible for:** * Delivering results, commitment, process control, and impeccable Zerezes-style service to achieve the highest possible NPS score; * Ensuring the physical infrastructure of stores operates smoothly; * Controlling store expenses to meet the target objective; * Managing store inventory to ensure continuous stock availability; * Managing relationships with lens suppliers and other third parties, and guiding the team to meet eyeglass assembly and repair deadlines; * Following performance goals and metrics that value the well-rounded professional, with monthly evaluations for each team member, indicating pathways for development and growth within the brand; **To become a manager at Zerezes, you must have:** * Extensive knowledge of commercial **performance indicators**; * Prior **experience in a management role**, with strong emphasis on team development; * Experience in optical retail management is a **plus!** **Working with us offers several benefits, including:** * **Bradesco Health Plan (Inpatient Care)**; * **Meal Voucher** — R$ 25 per day via CAJU card; * **Transportation Voucher** — deposited onto the CAJU card as needed, with payroll deductions in accordance with legal requirements; * **Wellhub** (formerly Gympass); * **Conexa Saúde** (mental health benefit, pharmacy discounts, and lab test discounts); * **On Happy** (leisure travel discounts); * **Employee discount program for Zerezes products** Zerezes is a Brazilian brand born from attention to every detail of the customer experience. We believe in doing things well, with purpose, and in building genuine relationships with those who choose us. Here, we work with autonomy, an owner’s mindset, and accountability for what we deliver — always striving to evolve and do better. If you’ve read this far and feel Zerezes could be your next step, come discover why it even hurts to call us an “optical store” ::)
