NETWORK ANALYST I - OPEN POSITION

Description

Job Summary: Handle and resolve connectivity-related incidents, diagnose network issues, and provide user support. Key Highlights: 1. Connectivity incident handling and resolution 2. Network problem diagnosis and resolution 3. User support and network monitoring **NETWORK ANALYST I** **Job Description:** Handle and resolve connectivity-related incidents (LAN, Wi\-Fi, VPN, internet). Diagnose and resolve network issues (IP, DNS, cabling, printers). Perform basic installation and maintenance of networking equipment (routers, switches, access points). Monitor network performance and provide user support. Log and document incidents and procedures. **Requirements:** Currently enrolled in or graduated from a Technical or Bachelor's program in Computer Networks, Information Systems, Computer Science, or related fields. Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and structured cabling. Experience in technical support (Service Desk/Help Desk) is a plus. **Minimum Education Level:** Technical School **Work Schedule:** Rotating Shift (6x1 and 5x2\) **Benefits:** Transportation Allowance \+ Meal Voucher *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial