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Operations Coordinator
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Prç. Santa Cruz, 279 - Centro, Ouro Branco - MG, 36420-000, Brazil
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Description

**Job Description** --------------------- Will be responsible for organizing operations to achieve the company's desired results, managing people and performance indicators, as well as maintaining a relationship with the customer by meeting their needs without burdening the operation, aiming to increase the unit's revenue. Responsible for providing the team with all necessary conditions for daily task execution. Always seeking revenue growth for the company, focusing on service quality, valuing the customer, and achieving results. **Responsibilities and duties** ----------------------------------- * Manage the Carrier Yard; * Maintain a good business relationship with clients, using business meetings, feedback, and opportunities to increase the client’s trust, thereby increasing service demand. * Execute and monitor operational performance indicators through the management system to ensure targets are met and identify opportunities for improvement in operational processes. * Analyze business improvement opportunities, challenging the team to perform better than the previous month, aiming at team and branch growth and customer satisfaction. * People management, guiding and demanding results in all essential company processes, providing corrective operational or maintenance feedback to meet customer expectations. * Seek immediate resources to resolve any operational incidents, preventing declines in service quality or revenue. * Assign daily tasks to the team to ensure proper organization and service delivery. * Use market knowledge to seize opportunities, exceeding customer and company expectations. * Keep the team always satisfied, available, and engaged with the company's needs and objectives. * Manage and ensure team motivation through proper human capital management, applying concepts and using tools provided by the Human Resources department and others when necessary, aiming at improving and developing human potential under their responsibility. * Strictly comply with corporate governance, safety, sustainability, health, and environmental rules and procedures, in alignment with the Integrated Management Policy, as well as the company's Code of Conduct, values, and principles. **Requirements and qualifications** ------------------------------ **Technical Skills:** * Bachelor's degree in Logistics, Engineering, or Business Administration; * Postgraduate degree in Human Resources management or related fields is desirable; * Intermediate to advanced proficiency in Office Suite; * Knowledge in Operations (Lashing, Piecework, etc.); * Knowledge of quality methodologies; * Experience in people management; * Knowledge and application of Occupational Safety standards and practices (Regulatory Norms, proper use of PPE, promoting a safe environment); * Must reside within easy access to the Ouro Branco/MG region; **We are looking for a professional aligned with our cultural pillars, which are:** * Safety First; * Connected through the customer; * Diversity and Inclusion; * Personal Accountability; * Entrepreneurial Mindset; * Results Matter. **Additional information** -------------------------- * Medical insurance; * Dental insurance; * Meal voucher; * Food voucher; * Group life insurance; * Transportation allowance, shuttle service, and/or fuel allowance (according to your choice); * Extended maternity and paternity leave; * TotalPass; * \+Cuidado Program: professional and confidential assistance for personal issues – at no cost; * Pharmacy allowance; * Profit sharing (PPR). Did you connect with this opportunity? Then, come with us! Minimum Education: Bachelor's Degree

Source:  indeed View original post
João Silva
Indeed · HR

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