SDR Assistant

Description

Job Summary: The SDR Assistant qualifies leads from digital channels by making the first contact, assessing interest, and validating profiles to convert them into opportunities for the sales team. Key Highlights: 1. First contact and lead qualification from digital channels 2. Opportunity management for the sales team 3. Maintenance of organized records and documented interactions **Education:** Completed high school or currently enrolled **Experience:** Minimum of 6 (six) months in this role. Basic computer skills and Microsoft Office knowledge are desirable, along with comfort using technology, systems, and digital customer service, as well as proficient typing and information management organization. **Responsibilities and Duties** The SDR (Sales Development Representative) Assistant is responsible for qualifying leads arriving via digital channels (website, Facebook, and Google), initiating the first contact with potential customers, evaluating their interest, validating their profile, and—when aligned—converting leads into sales team opportunities. **Main Responsibilities** * Conduct initial outreach to leads arriving through digital channels * Follow department-defined customer service workflows * Ensure proper lead qualification (profile and interest) * Route qualified leads as opportunities to the sales team * Monitor broker response SLA compliance * Update the individual productivity tracking spreadsheet * Maintain organized records and fully document all interactions **Work Arrangement:** On-site **Benefits** * Fuel allowance / Transportation voucher * Life insurance * Meal allowance * Food voucher * Gympass * Health insurance * Dental insurance * Private pension plan * SESI Club Job Type: Full-time, Permanent CLT Salary: R$2.700,00 - R$3.200,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Education allowance * Profit-sharing program * Private pension plan * Life insurance * Meal allowance * Food voucher * Transportation voucher Work Location: On-site