Job Summary: Internship for telephone and in-person customer service, initial screening, supporting the team with document digitization and archiving, preparing reports, and performing administrative tasks. Key Highlights: 1. Member service and administrative support 2. Assistance in document digitization and organization 3. Participation in training sessions and team meetings **Description and Responsibilities:** **Schedule:** 10:00 AM to 4:00 PM **Level:** Internship **Employment Type:** Internship * Answer and route incoming phone calls; * Provide service to members via Sicoob electronic terminals and mobile apps; * Conduct initial screening for service at the service counter (PA); * Assist the customer service team with document digitization and archiving; * Prepare service reports and spreadsheets; * Perform other administrative tasks relevant to the department; * Participate in training sessions and other team meetings. **Requirements:** * **Education:** Currently enrolled in an undergraduate program, up to the 4th semester, in Administration, Accounting, Economics, Financial Management, or related fields; * Reside in the Santo Antonio neighborhood of Belo Horizonte\- MG; * Strong oral and written communication skills; * Organizational skills and proactivity; * Proficiency in Microsoft Office suite; * Experience in face-to-face and telephone customer service; * Familiarity with customer service systems; * Availability to intern for 6 hours per day. * **Benefits:** Medical assistance, Gym allowance, Education allowance, Life insurance
João Silva
Indeed · HR
João Silva
Indeed · HR
