Description: Apply quickly by email: Requirements and qualifications: * Proven customer service experience in a retail environment * Knowledge of POS system operations * Strong verbal and written communication skills in Portuguese * Availability to work rotating shifts, including weekends * Accuracy and attention to detail in financial transactions Desirable: * Prior experience in supermarkets or large-scale stores * Knowledge of inventory control and basic logistics * Ability to handle conflict situations and complaints * Certification in customer service or sales courses Responsibilities and duties: * Increase transaction accuracy to 99.5% * Reduce average service time by 15% * Improve customer satisfaction reflected in a 10% increase in service ratings * Contribute to reducing cash-handling errors by 5% Benefits: Health insurance, Dental insurance, Bonus of R$ 150.00 Work schedule: 44 hours per week – Monday to Saturday (12 p.m. – 9 p.m.), Overtime on Saturdays, NO WORK ON SUNDAYS Knowledge: Education: Completed High School 2601010046291900494