Job Summary: We are seeking a workshop receptionist / customer service representative to join our team and be responsible for assisting customers, scheduling services, and managing vehicles. Key Highlights: 1. Personally and telephonically assisting customers 2. Scheduling vehicle maintenance and repair services 3. Prior experience in customer service Workshop Receptionist / Customer Service Representative Position Description: We are seeking a workshop receptionist / customer service representative to join our team. The professional will be responsible for assisting customers, scheduling services, preparing estimates, managing vehicle entry and exit at the workshop, and other customer service-related tasks. Responsibilities: * Personally and telephonically assisting customers * Scheduling vehicle maintenance and repair services * Preparing estimates and closing service orders * Managing vehicle entry and exit at the workshop * Maintaining an organized and clean workplace * Providing courteous and efficient customer service Requirements: * Prior experience in customer service * Basic knowledge of automotive mechanics is a plus * Strong communication and interpersonal skills * Ability to work effectively in a team and under pressure * Completed high school education
João Silva
Indeed · HR
João Silva
Indeed · HR
