**Description and Responsibilities:** **Working Hours:** 10:00 AM to 4:00 PM **Level:** Internship **Employment Type:** Internship * Answer and route telephone calls; * Provide service to members via Sicoob electronic terminals and mobile apps; * Conduct initial screening for service at the service counter (PA); * Assist the customer service team with document digitization and archiving; * Prepare customer service reports and spreadsheets; * Perform other administrative tasks relevant to the department; * Participate in training sessions and team meetings. **Requirements:** * **Education:** Currently enrolled in an undergraduate program—up to the 4th semester—in Administration, Accounting, Economics, Financial Management, or related fields; * **Preferred Qualifications:** * + Reside in Realeza, MG; + Strong verbal and written communication skills; + Organized and proactive; + Proficiency in Microsoft Office suite; + Experience in face-to-face and telephone customer service; + Familiarity with customer relationship management (CRM) systems; + Availability to intern for 6 hours per day. **Benefits:** Medical assistance, Life insurance, Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
